December 10, 2012

Yes I got it delivered yesterday. I am very happy with the set. My husband thinks its very nice too and comfortable. My daughter loves it too.

. . .

It is a beautiful addition to my kitchen.
Thank you for your attention to details not only in your woodworking but also your customer service.

B.

Madrid, Iowa

December 07, 2012

Hi Gary,

We do indeed have the chair! It's beautiful and so comfortable!

My husband is in love for the second time. Haha! I think if he could sit in that chair all day he would be the happiest man in the world . . .

We're both looking forward to having our little girl here and sitting with her in the rocker.

Thanks again for the wonderful service and of course this beautiful chair.

Sincerely,
T.

Chicago, Illinois

November 03, 2012

Dear Mr Gary Weeks,

Thank you so much for the beautiful rocking chair made for our son and daughter in law in San Antonio, Texas!

Every part of ordering the rocking chair, from starting the chair order on line to the delivery of the chair could not have gone more smoothly!! Your help is greatly appreciated and your company's service is unmatched by others ! In today's world it is refreshing to work with a company such as yours!

Again, thanks for your expert workmanship, the chair is SO beautiful ! Thanks for your service unmatched by others! Thanks for the extra care I know you took to make sure my order was made perfect and thanks for how delivery people took extra care to deliver chair on time and in perfect condition!

Warmly,
Grandma

San Antonio, Texas

April 18, 2012

Gary,

The pleasure was ours! You are such an amazing customer advocate, a trait sorely lacking in most businesses today where the push to make profits is paramount. In addition, you build a quality product that really shows the details of your craftsmanship, and the end result is so comfortable!! I am a very happy client! So, thank YOU!!!

Brgds,
L.

Marble Falls, Texas

April 10, 2012

Gary,

Thanks for the note. The furniture arrived last Thursday. I met Joseph (he is an exceptional employee and speaks well for your company) and we put all the furniture in my house and I've been out of town since Thursday.

I'm pleased with your work and the outcome. I'm glad I happened upon your web site and chose to have you build this furniture.

I need to level my elliptical table (the floor is slightly uneven.) And, I'm missing four of the chair leg pads (the inset holes are there, but the pads are missing.)

I'll send photographs to you in a few days so you can show off your work. You can always use me as a reference Customer.

L.

Birmingham, Alabama

April 07, 2012

Dear Gary,

Yesterday, in our short conversation, I mentioned the very positive effect your Rocking Chair video had on my final selection of Weeks Rockers. I had been all over the net, and could have sprung for a much higher ticket chair had their qualities been sufficiently important. I read all the pitches, and lusted after one or the other quite a few times before reaching your site, and carefully considering all that you present in your brochure, website, blog and video.

. . .

Your video presentation was thorough and most informative, but concise, and it never felt rushed or high pressure in any way. You have a thoughtful, measured style, and a way with the perfect words for the situation. I have since read your web materials more closely and see that style is similarly represented in your written products. The things you publish are easy to read and most educational, without being verbose or stilted. I am particularly impressed that you give your co-workers, suppliers, and even counterparts much credit. Your discussion about Mr. Sam Maloof was enlightening and most complimentary. It appears to me that you have given as much or more thought into the development of a fine rocker as anybody.

. . .

Now, I have yet to even see a Weeks piece in person, but I know that I will be very satisfied. The composition of your family-based, All-American company, and the thoughtful selection of woods, and proud craftsmanship, will surely result in furniture that we will treasure and be proud to pass on.

. . .

I am not given to pumping sunshine, and I am indeed no valued critic, but your presentations made a lot of difference in my selection. I am convinced that I'm buying the best value rockers available. I hope you put your brand on the items somewhere. I am grateful that you have taken the time to chat with me about my concerns and special requests. It means a lot to me to "know" the people that create the things that are important. I can't wait to add them to our little castle.

My only regret is that I am unable to visit your shop and meet you personally.

Wishing you and your staff a healthy and prosperous future.

Most Respectfully,
J.

Loxley, Alabama

January 05, 2012

Gary,

Chair arrived today. K. loves it!

Thanks again for the terrific effort on your end.

Regards,
R.

Paso Robles, California

December 12, 2011

Dear Gary,

The rocker has just arrived as you know by now. For all potential clients, a few words from a skeptical mind: The company is no gimmicks. They ship furniture across the ocean. It arrives when they say it will. And once you have unpacked it, a fine work of art appears. It would be foolish to expect more.

Many thanks again,
M.

Luxembourg

August 26, 2011

Hello Gary.

The chair and stool were just delivered. My wife is very pleased and they look great in our nursery. Both the stool and chair are beautiful; you are a true craftsman. The wood stock is gorgeous and the finish immaculate. Thank you, Leslie and the rest of your team for your hard work and excellent customer service.

Time permitting, I will give you more thoughts after spending more time rocking.

Until then, take care.

D.

Santa Rosa, California