Comments from our Patrons
Category: Service
In our correspondence with patrons, we receive confirming and elevating messages. We ask permission to share them here.
July 07, 2003
Gary,
Thanks to your efforts, I took delivery of your gorgeous chair today at 11:30. My wife was thrilled. I will send a picture of her enjoying it with baby E. when I can.
Thank you once again. I found dealing with you to be refreshing. Your service was polite, timely and accommodating. I only look forward to discovering for myself how comfortable the chair is.
A.M.[And]
Gary,
My name is K. (A.M.’s wife) I live in Vancouver, Canada. I am a new mum and my husband surprised me with the gift of a Weeks Rocking Chair on July 4th. He said you took great pains to make sure we got the chair as soon as possible. I wanted to let you know that it is the most comfy chair that I have ever sat in. Our baby E. loves to be rocked in it — it seems to sooth her as soon as I begin rocking. I just wanted to say thank you for designing such a beautiful and comfortable piece of furniture.
Sincerely,
K.M.
Vancouver, BC, Canada
February 05, 2003
Gary:
Briefly, the rocker arrived in perfect condition, and the delivery man from Overnite was perhaps the most pleasant and courteous I've come across in years. The crate was a pleasure in itself to "unwrap."
My wife was thrilled with the rocker, and used it last evening to rock (of course!) the baby to sleep. Did I mention that R. and I have a 7 month, and a 23 month old sons? More to follow, we hope. I often comment to those professionals whom I refer business, that when they look good, I look good. Let's say that your rocker made me look really good!
To conclude, the rocker is magnificent.
Best regards,
D.M.Pittsburg, PA
February 04, 2003
Gary . . .
The rocker was great. The party was great. The retiree really liked it. I am getting a photo scanned to send to you so you can see his big smile. Thanks for everything. The shipping was fine, everything arrived ok.
L.L.Spokane, Washington
October 12, 2001
Gary,
I want to thank you so much for your efforts on Tuesday. It was very nice of you to do what you did with the calls. Please thank those people who allowed me their chair.
It made the perfect gift for my brother. He absolutely loved it! I appreciate all you've done.
Please take care,
L.R.Austin, Texas
July 16, 1999
Dear Mr. Weeks,
I wanted to write to you in order to thank you for sending us a check for the carpet cleaning that had to be done after delivery of our rocking chair. While, I believe it was the shipping company's fault for the damage, it is very refreshing to be able to do business with someone who is willing to take responsibility for mistakes that were made.
We absolutely love our rocking chair and we know that we will love it even more in the years to come. We look forward to doing business with you in the future and we will not hesitate to do so.
Thank you again for everything.
Best regards,
S.F.Ft. Worth, Texas
January 22, 1998
Jack,
[ A friend and former employee passed this on, GW]I know we aren't supposed to treasure things, but the rocking chair must be an exception. The walnut is just incredible. Thank you very much for picking it out, delivering it, and of course, helping in its construction. Please give my deepest thanks to Gary for making this possible. I can't imagine there being a better rocker made in the whole world. Tell him that he must pass the skill on. One or both of his boys must continue this out.
E.M.Dallas, Texas
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