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Rocking Chairs and Dining Furniture Designed for Comfort and Built to Last Since 1992.

Comments from our Patrons

Category: Service

In our correspondence with patrons, we receive confirming and elevating messages.  We ask permission to share them here.

January 25, 2019

We went to your studio this afternoon and were greeted by Will and Autumn. They were courteous, knowledgeable, professional and very helpful. We had questions about bar stools and also needed to have a 1998 vintage rocking chair repaired. Everything was addressed quickly and completely. We were impressed.

F.C. & V.W.

Austin, Texas

December 20, 2018

Good Morning Gary,

Yes, the Weeks Rocker and footstool arrived in good order. The cartage company altered delivery schedule to accommodate my wife being out of the house.

As it is a Christmas gift, I have them hidden away. Santa and I will bring it in the back door ‘round midnight on Christmas Eve. Can’t wait to give it a test drive.

Thank you for the excellent craftsmanship, communication and service.

Merry Christmas to the Weeks’ family and team!

W.D.

Loveland, Colorado

November 19, 2018

Hi Gary and team,

Just writing to say thank you for the stunningly gorgeous table and chairs! They are absolutely perfect.

It was worth the wait living on Ikea furniture and hand-me-downs for many years until we could finally acquire our first real "adult" dining room furniture.

I had a friend come over to receive the delivery with me, and she could not get over the incredible lumbar support in the chairs. (I was of course already accustomed to it from my parents' furniture!)

Thank you for your wonderful craftsmanship and your attentiveness throughout the process! We will of course highly recommend your work to anyone we know who wants the highest quality wood furniture!

-M.M. & A.M.

Rockville, Maryland

September 04, 2018

Thank you Gary, very happy about the entire transaction.

T.R.P.

Little Rock, Arkansas

May 18, 2018

Gary,

They received it and love it!! Thanks so much for your excellent craftsmanship and phenomenal customer service!!

Best,
E.J.

McClean, Virginia

May 13, 2018

Gary,

Everything from start to finish was amazing. The people working with you take pride in every aspect of work being done for your customers. The chair is perfect and my family will enjoy it for generations. Please thank your team for me.

Thank you.

K.F.

Wilmington, North Carolina

May 09, 2018

Gary

Thanks for the follow up email Gary — that is not necessary, but very much welcome and is an excellent display of customer service and satisfaction!

Jealous of your Italian sojourn, I am sure you returned well rested and well fed!

Regarding the rocker: yes — we very much realize now that the value in the piece is frankly lower than the asking price (while also recognizing that the true value would put the rocker out of our reach . . . so we've both come to appreciate your pricing!).

The only problem is that S now claims the rocker as her exclusive domain. Whereas we used to read nighttime stories together while rocking, I'm now relegated to an adjacent seat while S gets to rock comfortably by herself as she listens to the story! I guess it is her chair, ultimately, but I can't say I appreciate being kicked out of it! LOL.

Thanks again for the kind note! Until next time! (we've had our eye on your bar stools for a while now, and are waiting for some cash to free up)

J.J.

Landenberg, Pennsylvania

April 02, 2018

Hi Gary,

Our barstools arrived in perfect condition and are absolutely beautiful. You and the team did a wonderful job. We couldn't be more happy with the level of craftsmanship and professionalism. Thank you very much for all of your effort.

Best Regards,
M.W.

Lafayette, California

March 21, 2018

Our barstools arrived yesterday by FedEx as scheduled and in perfect condition . . . well done! They are beautiful, comfortable and lovely to the touch. You have mastered every facet of your business, it is such a pleasure to work with all of you.

Now we will settle back and enjoy this new addition to our home. Thank you for another delightful experience with Gary Weeks & Co.

Warmest regards,
P.C. & S.C.

Philomath, Oregon

March 14, 2018

Gary, I can't express my gratitude in letting us stop by your shop to meet you and enjoy a tour!!! Please tell Will we enjoyed meeting him and the tour extensively!!!
Your shop's craftsmanship is impeccable!!!!
You are definitely a mentor for me, as I'm sure you are for many others. Thank you for sharing your knowledge!!!

Take care!!!,
D.B.

New York

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