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Rocking Chairs and Dining Furniture Designed for Comfort and Built to Last Since 1992.

Comments from our Patrons

Category: Service

In our correspondence with patrons, we receive confirming and elevating messages.  We ask permission to share them here.

July 10, 2015

Good morning Becca,

The rocking chair has been delivered today.

It's in perfect condition, no damage at all.

I am proud to have it in my living room. The comfort is incredible. I can see that everything has been thought for comfort and aesthetics: the dimensions, the forms, and the impeccable finishes.
The touch of the curves and the contact with the walnut worked with attention and perfection is quite . . . sensual.

Thank you again for the perfect and attentive service from the first contact to the final delivery.

Thank you for this great work quality.

Kind Regards
T.

Collonges, France

February 13, 2015

I just received my rocker and I am very pleased! We bought the rocker as we are expecting our first child and know we needed something comfortable for the long sleepless nights. The packaging was well designed and not a thing left without lots of bubble wrap. I'm very impressed with the product, service, and shipping . . . and I'm a very tough judge! Thank you for this wonderful piece, we look forward to the many hours spent rocking in it!

J. and J.

Oxford, Mississippi

January 16, 2015

Thank you so much for all you have done for my sister. The transition from your studio to their home went so well. They absolutely LOVE it. G. has already fallen asleep reading in it . . . all wrapped up in her blanket. I look forward to our paths crossing again. You and Austin made this a fun and warm project for our family.

Most sincerely,
C.

Austin, Texas

September 26, 2014

Dear Gary,

I am sitting in my beautiful rocker right now. It is so comfortable and the wood feels like satin. I Love It!! May stay on it all day.

I appreciate your personal attention & service and again am so happy with the rocker. It feels really good on my back & I like being able to put my head back zzzzzz

Yours truly,
D.

Rockaway Park, New York

September 25, 2014

Gary,

The rocking chair and stool arrived in fine shape, and they are everything I hoped for and more. From the moment I sat down in it, my back said thank you. Its a beautiful piece of furniture which we will treasure and use for a long, long time. Thanks not only for the craftsmanship, but for the wonderfully solicitous service in getting it here.

All the best,
E.

Silver Spring, Maryland

July 22, 2014

Dear Austin and Gary,

The crate arrived last Wednesday and B. was able to be home for that. Since the crate looked well intact they accepted the delivery but waited for us to arrive to open it.

We are all so thrilled with everything . . . the workmanship is awe-inspiring and the beauty of the wood is truly stunning. It is so comfortable and comforting to sit in the rocker . . . M. and I look forward to putting it to good use whenever we can visit . . . and I know S. and B. will truly enjoy it on a daily basis.

It is a family heirloom that will be appreciated and cherished. I'm not exactly sure how each piece is made (by one person, etc.) but a big THANK YOU to all involved. From the get-go Austin answered all of my questions and walked me through the ordering process . . . then Gary, as we know, did the same for us through the delivery process. (Austin, we hope you had a great vacation.)

— — — — — —

We are grateful for all your kindness, help, and care.

Sincerely,
C.

Northport, New York

February 26, 2014

Hi Gary,

We are – as you say – rocking happily. I now have to race my toddler to get a seat, but when the baby and I get to use the rocking chair it weaves its magic and rocks us to sleep!

Thank you for your warm service and a gift I hope to hand down the generations.

All the best,
K.

London, England

February 06, 2014

The custom desk you built for us arrived in perfect condition and ahead of what had been first scheduled. It is a beautiful piece of furniture, its design and craftsmanship surpassed our hopes, and we are very pleased with it. In fact, we have been very pleased with all our dealings with your company from the beginning of the process. Your honesty, efficiency, and thoughtful consideration at every stage have made us feel like old friends and not the first-time-customers-living-a-thousand-miles-away that we actually are. Thank you. I expect we will be doing business together again.

Sincerely,
W.

Ojai, California

February 04, 2014

Austin,

The chair and stool arrived safely last Friday.

They are absolutely gorgeous! The wood is beautiful and the workmanship top notch.

I think a friend here in Bend will be ordering one soon for herself!

Thank you very much for your great customer service and stunning products. I could not be happier with my experience purchasing from you.

T.

Bend, Oregon

February 04, 2014

Dear Gary and Austin, We received our walnut rocker today and everything is perfect! What a beautiful chair! Thank you very much for your wonderful service, Thanks also to Bela for your beautiful abstract art on top of the box!

Thanks again,
C.

Torrance, California

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