November 19, 2010

Gary,

R. is going to send you a picture of the chair in our home — she's in love with it.

I wanted to say something about the shipping. The shipping company, Saia?, was not very professional: they didn't come the day they said they would and then came the next day, in spite of the fact that I had called them and told them we wouldn't be home. Luckily, they came quite late in the day, so we were home, but the driver hadn't used any of the usual mapping resources to find out where our house is and didn't call us for directions until he was on the way. He was driving a huge 18-wheeler and was afraid to come into our lake community and deliver to the house. Luckily, again, a friend with a truck was available to take it from the truck to our house.

[ Unknown to us, our dependable carrier, DBSchenker, handed the chair off to a third party for this rural shipment. We regret the inconvenience. —GW ]

That said, the chair arrived in perfect condition, thanks to your impeccable packing, and it is beautiful and beautifully comfortable.

R. will rave on her own.

E.

Murchison, Texas

November 08, 2010

Hi Gary,

You may remember us; we bought a beautiful dining set and two rockers when we redid our Pocono home several years ago. They continue to look fabulous and just last night I was rocking in the cherry rocker before a beautiful fire and was feeling all was right with the world. Everybody who visits us comments on the beauty and comfort of these pieces.

J.

Philadelphia, Pennsylvania

October 27, 2010

Hi Gary,

The chair arrived at my mother's house this afternoon. I was there to receive it and I wanted to let you know that everything arrived safely.

I did unpack it to inspect it and give it a try and I have to say that it is everything that I expected. It is beautifully made and extremely comfortable. I almost didn't go back to work just so I could take a nap in it. My mother has an inexpensive mass produced rocker that I did a side by side comparision with just for kicks. There is no comparision.

I am looking forward to many years of enjoyment from this purchase. I know my wife and daughter (and I) will love it. Thank you for all of your help. Give my thanks to your staff as well. They do very, very nice work.

Warm regards,
M.

New Milford, Connecticut

September 07, 2010

Gary

Sorry I have not written sooner. Been busy vacationing and celebrating. The chairs are beautiful and a big hit . . . The design, the wood and woodwork, the comfort . . . and the engravings! My wife loves them! I am a lucky man to have found you!

All the best,
S.

Stamford, Massachusetts

August 14, 2010

The rocker and footstool arrived this afternoon. Perfect! You sure make a nice rocker! I hesitated about the footstool, but am very glad I got it because it is the perfect height and my lower footstools would have put pressure on the bottom of my legs. And, as you claim, the rocker is very comfortable. At first, I was surprised by the arm height, but after a few minutes in the chair, I knew they were just where they needed to be.

The freight company was very good. They called me on Friday and told me they expected the item in Cincinnati (Cincinnati airport in Covington, KY, actually) this morning and arranged for today's delivery.

J.

Oregonia, Ohio

July 14, 2010

Dear Weeks Family,

A year into owning one of your rocking chairs, we could not be more delighted. It is, far and away, our most prized piece of furniture. The wood has darkened to a beautiful reddish brown, just as you said it would. The inlaid initials are beautiful. Somehow, miraculously, it seems to be the perfect fit for every body that sits in it. And now you've so generously helped us line up a mover to ship it safely across country in our upcoming move. Your customer service and craftsmanship are outstanding.

Thanks so much,
K.

Davis, California

July 03, 2010

Hey Gary,

I am rocking away as I type this email. This rocker is more beautiful than I could have imagined. The finish is astounding! And it's absolutely just as comfortable as you've promised it would be.

I'm actually an amateur woodworker myself and will be building a crib and dresser for our new arrival. I'd already intended to use maple, but I'm afraid I'll never be able to achieve the glass-like finish of the rocker. Any tips would be greatly appreciated.

Thank you again for allowing us to purchase one of your rockers. I trust it will be a valued member our family for many many years to come.

Heh . . . is it bad if the rocker is putting the soon to be daddy to sleep! ;)

N.

Rowley, Massachusetts

June 30, 2010

Hello Weeks Family,

Received our rocker today about 12:00. All is well, arrived without a blemish.

Beautiful, comfortable, unbelievable I finally own one. Thanks to all your employees who built this rocker. I am eternally appreciative and don't be surprised if Mr. orders one for himself after sharing this one with me.

G.

League City, Texas

June 30, 2010

Hello Gary,

The rocking chair arrived in perfect condition. The shipping carton looked fine and the delivery man was helpful and efficient getting the box into the house.

I carefully opened the box and gently eased it on one side so I could draw the chair out. I got the wrapping off and was thrilled by the smell of the wood and the smooth touch. It is so simple, elegant, and yet very substantial. It is so comfortable to sit in! The back support is great. There is just no comparison to any rocker I have ever tried.

My hubby is at work now, so he has not tried it yet, but he is in for a treat!

I have never seen such a beautiful, useful chair in all my life.

N.

St. Paul, Minnesota